Terms of Service

Welcome to Rising Metric!

These Terms of Service ("Terms") govern your use of the Rising Metric website and services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.

1. Introduction

Rising Metric provides a SaaS platform designed for DSP (Delivery Service Partner) scorecard management, driver performance tracking, and analytics. Our services are intended to help optimize fleet operations and improve compliance.

• By using Rising Metric, you acknowledge and agree to these Terms.
• We reserve the right to update or modify these Terms at any time without prior notice.
• Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

2. User Accounts

To access certain features of the Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain the security of your password and identification.
• Promptly update your account information to keep it accurate and complete.
• Accept all risks of unauthorized access to your account information.

3. Intellectual Property Rights

All content, features, and functionality on the Service, including text, graphics, logos, icons, images, and software, are the exclusive property of Rising Metric and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4. User Conduct

You agree not to use the Service for any unlawful purpose or in any way that might harm, defame, or otherwise injure Rising Metric or any third party.

• Do not upload or transmit any malicious code or viruses.
• Do not attempt to gain unauthorized access to our systems or networks.
• Do not engage in any activity that interferes with the proper working of the Service.

5. Limitation of Liability

In no event shall Rising Metric, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

6. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

7. Contact Us

If you have any questions about these Terms, please contact us:

• By email: support@risingmetric.com
• By visiting this page on our website: Contact Us

Thank you for choosing Rising Metric!